GENERAL TERMS AND CONDITIONS

DEFINITIONS
As used in these terms and conditions the following expressions shall have the following meanings:
• The hotel is hotel La Petite Maison.

RATES

  1. All rates mentioned in this agreement are inclusive of breakfast, service charge and tax. The tax is included, but may be changed due to governmental amendment without prior notice.
  2. All Rates are quoted in US Dollars.
  3. In case government decision tax is introduced or changed in Suriname, it will be charged without mutual approval from your company.
  4. The reservation is guaranteed under the following conditions: if we receive a letter of guarantee from the Company or credit card details of the guest. The room will be available until 22.00 hrs upon the day of arrival;
  5. For non-guaranteed reservations, we are allowed to cancel your reservation at 13.00 hrs upon the day of arrival;
  6. Cancellations up to 24 hours before arrival are free of charge, if the hotel receives a written cancellation. For cancellations within 1 working day before arrival or no shows, the hotel will send an invoice for the first night only. Cancellations by telephone must be reconfirmed with a confirmation number given by hotel La Petite Maison.
  7. Check in time is 15.00 hrs on day of arrival, check out time is 12.00 hrs on day of departure.


TERMS OF PAYMENT
For voucher payment a filled out and signed credit application form is to be received by the hotel. When credibility is approved, your company will pay the invoice after voucher payment by the guest (please send an example of the voucher together with the contract). Invoices need to be paid within one month after the date mentioned on the invoice. In case of disputable invoices, the client will inform the hotel about the details within 7 days. Under no circumstances a disputable invoice can be the cause of paying invoices later than one month, or non-payment. A payment is received considered the moment the full amount is posted on the bank account number of the hotel.
OR
Your company sends the hotel a credit card authorization when making a reservation along with a copy of the credit card with a signature, a validity date and the security number. With this authorization your company allows the hotel to charge a prepayment on the credit card.

In case it is not possible to charge the amount from the credit card, your company will be informed and the reservation will be cancelled by the hotel unless the prepayment is received by the hotel through any other method of payment. In case the billing instructions differ from these general ones above, your company will confirm the different billing instructions by a signed fax message.

TERMS OF PAYMENT
Transfers can be made to one of the following bank accounts

RBTT Suriname:
USD: 19.73.30.54                   Swiftcode: RBTTSRPA

Charges associated with bank transfers are for the account of your company.

Please inform your clients that the hotels accept valid Master Card, Visa Card and Maestro Debit Cards.

CHILD POLICY

  • Per two adults in one room a child from 0 up to 12 years old stays free of charge. The maximum number of children per room is two (2), when sharing with parents and room size permit.
  • For every additional child an extra room is needed. With a maximum of one child the single rate for the room type will be applicable.
  • A baby crib is free of charge.

All bank charges will be for your account.




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